Protecting your data with encrypted email

In our ongoing commitment to safeguard your personal and financial information, we are pleased to announce that we are introducing email encryption for sending documents. This enhancement ensures that sensitive files we send to you are protected and secure.

What does this mean for you?

When we send you important documents, they will be encrypted for added security. An example of what an encrypted email from us will look like is pictured below. To access these encrypted files, you may need to use a one-time code or re-verify your email account. This extra step helps ensure that only you can access these documents.

Why now?

With the rise in cyber security threats and incidents of data leaks, it’s crucial to take proactive measures to protect your information. By encrypting documents sent via email, we are adding an essential layer of protection against unauthorised access, giving you peace of mind. We plan to roll this out prior to the end of the year.

What you need to do

Upon receiving an encrypted document from us, simply follow the instructions provided to access it securely. This may involve entering a one-time code or re-verifying your email account. These steps are designed to be quick and user-friendly while ensuring the highest level of security. 

We understand this might be a change, but it’s an important step in ensuring your data remains secure.  Thank you for your continued trust in us as we enhance our security measures to protect your information. If you have any questions or need assistance please speak to your advisor.